All travel insurance companies—and their coverage, benefits and customer service—are not alike.
We take pride in exceeding our customers’ expectations by offering value-driven travel
insurance and emergency assistance services backed by excellent customer service, claims handling,
and the financial strength of our underwriter.
CSA insures millions of travelers each year, with the right no-hassle
coverage and services before, during and after their trip.
Convenience, Security, and Assistance:
Superior Customer Service and Claims Handling
CSA provides excellent customer service and claims handling with a
personal touch. We care, we're honest, and we're there when you need us.
All calls are answered by a thoroughly trained professional, not an
automated system. See our Customer Pledge
that demonstrates how we deliver excellent customer service every time, with
every customer.
Pre-Existing Medical Conditions
CSA
offers coverage for pre-existing medical conditions on our Custom Luxe
plan. This valuable benefit provides this coverage if the plan is purchased
at any time prior to or within 24 hours of final trip payment, provided you
are able to travel at the time of purchase, a distinctive offering in this industry.
On Demand Medical Care
Falling ill is never fun, but it doesn't have to be difficult to find what you
need when traveling. With just one call, we provide you with immediate access to
on-call physicians, medical advice, and even a referral to a physician near you
using CSA's
designated provider network of 30,000 physicians and 850,000 service providers
worldwide. It's like taking a doctor with you on vacation.
Consult A Doctor™
Connect instantly with a network of physicians for information, advice, and
treatment, including prescription medication, when appropriate. Save time and money
and get back to enjoying your vacation.
No Out-Of-Pocket Medical
No claims to file! If you get sick or injured while traveling, we can get you
in touch with a trusted provider and even handle the payment for acute, one-time
treatments of up to $1,000.
Financial Insolvency
CSA's
financial insolvency coverage protects you from travel supplier financial insolvency.
To qualify, you must first purchase a qualified CSA Travel Protection
travel insurance and assistance plan prior to or within 24
hours of making your final payment.
Emergency Medical Transportation
This valuable service provides you with the peace of mind that a serious
medical emergency will not financially devastate you. It also assures that
wherever in the world you are, you will be transported to adequate medical
facilities should something happen.
Coverage Before, During and After Your Trip
Some policies only cover you while on board ship or just on your
vacation. Unfortunate events can happen en route, as well as before and after your trip.
That's why CSA
travel insurance plans cover you from the day after you buy your policy
right up until you return home. In addition, CSA provides identity theft
protection with recovery assistance services that last for a
full 6 months beginning on trip departure date.
Trip Interruption at 150% of the Trip Cost
We know that interrupting
your trip is often more expensive than its original cost. If a trip is
interrupted, many competitors' policies only cover up to the original cost
and credit cards often won’t provide coverage at all.
CSA
goes even further: We provide a 150% Trip Interruption benefit that helps
pay for you to get back home.
Rental Car Damage Benefit
(Not available to residents of OR or TX)
This travel insurance benefit provides primary coverage if the car
rented on your trip is damaged due to collision, fire, flood, theft,
vandalism, windstorm or hail. Because
CSA
provides primary coverage, in most instances you never need to inform your
car insurance agency if a problem occurs. Also, because
CSA
pays first on these claims, it eliminates the need to purchase additional
collision waivers from the rental car companies.
